Privacy
Policy.
How JAK Express handles contact details, route information, and business communication.
Current Policy
Plain-Language Privacy Policy
JAK Express uses phone and email contact information only to respond to courier requests, route planning, scheduling, pricing, and business communication. We do not sell personal information.
Information We May Collect
- Name, phone number, email address, and company name when provided
- Pickup and dropoff details needed to evaluate or complete a courier request
- Route timing, cargo size, handling notes, and delivery instructions
- Messages sent by phone, text, or email
How We Use Information
- To respond to emergency dispatch calls and courier requests
- To confirm pricing, timing, pickup, delivery, and proof-of-delivery details
- To communicate about scheduled routes, recurring service, and account planning
- To keep basic records needed for operations, billing, and service history
Sharing
JAK Express does not sell personal information. Information may be shared only as needed to complete a delivery, respond to a request, comply with legal requirements, or use basic tools for communication, invoicing, website hosting, and business operations.
Medical And Sensitive Deliveries
For medical, legal, or sensitive deliveries, only provide the information needed to evaluate and complete the request. JAK Express handles sensitive details with discretion, but customers should avoid sending unnecessary private, medical, or confidential information by email unless it is needed for the route.
Contact
For privacy questions, contact JAK Express at contact@jakexpress.net or 206-761-1224.